Last updated: May 23, 2026

HostingNodes (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, create an account, or use our dedicated server hosting services (collectively, the “Services”).

By using our Services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide

  • Account details — name, email address, company name, billing address, and phone number
  • Payment information — processed by our payment providers; we do not store full credit card numbers on our servers
  • Support communications — messages, tickets, and attachments you send to our team
  • Order information — server configurations, plan selections, and provisioning preferences

Information collected automatically

  • Usage data — pages visited, referring URLs, browser type, device type, and general interaction with our website
  • Log data — IP addresses, timestamps, and request metadata from website and API access
  • Cookies and similar technologies — see Section 5 below

Information from third parties

We may receive information from payment processors, fraud prevention services, and identity verification providers to process transactions and protect our Services.

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our hosting Services
  • Process orders, billing, and account management
  • Respond to support requests and communicate service updates
  • Monitor network security and prevent fraud or abuse
  • Improve our website, products, and customer experience
  • Comply with legal obligations and enforce our Terms of Service
  • Send marketing communications where permitted (you may opt out at any time)

We do not sell your personal information to third parties.

3. How We Share Information

We may share information with:

  • Service providers — payment processors, email delivery, analytics, and infrastructure vendors who assist in operating our Services under contractual confidentiality obligations
  • Legal and safety — when required by law, court order, or to protect the rights, property, or safety of HostingNodes, our customers, or others
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to continued protection of your information

We may share aggregated or de-identified data that cannot reasonably be used to identify you.

4. Data on Your Servers

As a dedicated hosting provider, you control the data stored on your servers. We do not access your server content except:

  • When you request support and grant access
  • When required to comply with law
  • To address security incidents affecting our network

You are responsible for the privacy practices applicable to data you collect from your own users.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember theme and display preferences
  • Measure website traffic and performance
  • Protect against fraudulent activity

You can control cookies through your browser settings. Disabling cookies may limit certain features of our website.

We may use privacy-respecting analytics tools to understand how visitors use our site. Where required, we will request consent before placing non-essential cookies.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

When you close your account, we delete or anonymize personal data within a reasonable period, except where retention is required by law or legitimate business needs (such as billing records).

Server data on terminated services may be permanently deleted after the grace period stated in our Terms of Service.

7. Security

We implement administrative, technical, and physical safeguards designed to protect your information, including:

  • Encrypted connections (TLS) for data in transit
  • Access controls and authentication for internal systems
  • Network monitoring and DDoS mitigation at our edge
  • Regular review of security practices and vendor compliance

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal exceptions
  • Object to or restrict certain processing activities
  • Receive a portable copy of your data
  • Withdraw consent where processing is consent-based

To exercise these rights, contact us at privacy@hostingnodes.com. We may verify your identity before fulfilling a request.

You may opt out of marketing emails by using the unsubscribe link in any promotional message.

9. International Data Transfers

HostingNodes operates globally. Your information may be processed in countries other than your own, including the United States, where data protection laws may differ.

Where required, we use appropriate safeguards for cross-border transfers, such as standard contractual clauses.

10. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will promptly delete it.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Material changes will be communicated by email or prominent notice on our website where appropriate.

13. Contact Us

For privacy-related questions or requests:

HostingNodes
Email: privacy@hostingnodes.com
Website: hostingnodes.com

For data protection inquiries in the EU/UK, you may also contact us at the address above. You have the right to lodge a complaint with your local supervisory authority.

See also our Terms of Service.